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We are considering other possible applications of the mediation
paradigm. Assistance could provide relevant information (retrieve
database documents, query a web search, etc.) or encouraging
communication (ask questions, direct conversation flow, prevent
off-topic ramblings, etc.). For example, in an INS (immigration)
interview, the system could list regulations when they are relevant to
the current topic at hand. Or, consider using such a system in a
marriage counseling session where its primary role is to encourage
further conversation between partners. This is reminiscent of the
``Eliza'' program without the question-answer prompts. It also does
not interrupt the participants when the conversation is progressing
nicely.
Tony Jebara
2000-08-17